Service Description
(515) 240-4660
Service Overview
The main failures on the 1229 are as follows:
(1) The tone arm clutch pad (part. # 223777) deteriorates, impairing tone arm lateral motion during cycling – replace.
(2) The single-multi tone arm height adjustment switch uses a rubber retainer for positive switching – this deteriorates causing the tone arm to bind laterally – replace.
(3) The speed selector assembly gets sticky, causing the idler wheel to have difficulty engaging the motor pulley – clean.
(4) Contacts and lead wires in head-shell and cartridge carrier oxidize, causing signal loss and/or hum – clean.
(5) The start/stop levers get sticky, causing unresponsiveness, or often the levers will stick in start position – clean.
(6) The end-of-play trip pawl on the cycling cam becomes under-damped, causing the machine to “endlessly cycle” – adjust.
(7) The large metal lever that goes to the motor power switch at one end and to a latch near the arm at the other gets sticky, causing the machine to have difficulty either starting or stopping motor rotation – clean.
(8) The viscous damping on the cuing fails, causing the arm to drop like a rock – re-pack with the proper silicone paste.
(9) Motor bearings squeak – open up the motor and oil both top and bottom bearings with a high speed turbine oil.
(10) Dress the edge of the idler wheel to expose new rubber for positive contact.
(11) Platter mounting bracket disassembled, drilled and tapped and the platter shaft is re-installed and locked into place with a set screw. Without this service, the platter shaft can fall out after all these years.
(12) General cleaning of the machine.
What we don’t want shipped to us:
- Base
- Dustcover
- Counterbalance and shaft
- Platter (in most cases)
- Please call before shipping for detailed disassembly and packaging instructions.
We have always felt that these specific Duals were some of the finest tables ever offered by any manufacturer. With proper service, they will keep spinning for many more years. Be assured that we will treat your Dual as if it were our own. After servicing, we play it for a few days to make sure that all is operating in a “like new” condition.
Thank you for visiting FixMyDual.com.
We specialize in service and sales of the most popular Dual Turntables – those manufactured from 1970 to 1980.
Unlike others who do some of this and some of that, repairing these Duals is ALL we do at FixMyDual.com. We also have one of the largest parts inventories for these tables. If you Dual needs a specific part to get it going again, chances are that we will have it!
Specific Duals that we work on:
Idler Wheel Drive units:
1209, 1214, 1215-S, 1216, 1218, 1219, 1225, 1226, 1228, 1229, 1229Q
Belt Drive Units:
601, 124X series
Direct Drive Units:
701, 704, 721
A note to my international customers:
Due to current conditions, shipping to the USA from abroad is currently very expensive. These costs are added to the cost of the shipment after it has been tendered and must be paid before the package will be delivered. The way US customs looks at any shipment is this: If the item was not made, or never has never been in the US, they are charging a duty. This applies to items being shipped to us for service and then returned to where it was originally sent from. This can be very expensive. A recent incoming Dual was charged $230.00 US$ in duties and brokerage fees, on top of the standard shipping charges. There very well may be additional charges when the item is being returned to its owner. Please be aware of these high costs when considering sending a Dual to us for service.
SPECIAL NOTICE
Latest News
Latest News!
Due to a severe backlog of sales and service orders, we are suspending all new service requests until after July 15, 2025. Thanks for your understanding. Please feel free to contact us with any questions for future scheduling.
Special Notice Regarding Turn Around Time
FIX MY DUAL is currently experiencing a backload of turntables that have been sent to us or are scheduled to be sent to us. Our turnaround time to do our customer’s repair/restore/update is currently 4 to 6 weeks. We are moving as fast as we can, but we do not and will not reduce the quality of our work. We appreciate your patience. Please feel free to contact us with any questions for future scheduling.
- Looking for a DUAL rebuilt and ready to go?
- Need to know how soon we can take care of your DUAL?
- Need to check if we have a specific turntable or part?
- Any other questions?
(515) 240-4660
